Important: This page is an independent reference summary. Verify classification decisions against the official ABS source before using them for tax, licensing, immigration or compliance purposes.

Role overview

Program or Project Administrators (OSCA 511231) are administrative professionals who plan and manage the operational aspects of organisational programs, special projects and support services. In Australia, these roles are essential for ensuring that projects and programs run smoothly by handling coordination, documentation, and stakeholder communication. They work across various sectors including construction, telecommunications, and professional services, serving as the administrative backbone that keeps projects on track and compliant with organisational requirements.

These professionals typically report to senior management or project leads and act as a central point for project information, resource coordination, and progress reporting. Their work supports the delivery of projects within scope, time, and budget constraints while maintaining proper documentation and compliance standards.

Key tasks in practice

Program or Project Administrators perform diverse coordination and administrative functions:

  • Coordinating project resources, meetings, payment records, key milestones, communications and documentation
  • Developing plans and frameworks to organise and delegate tasks within programs or projects
  • Working with professionals, owners and senior management to ensure deadlines and compliance requirements are met
  • Advising senior management on matters requiring attention and implementing their decisions
  • Overseeing contractor work and reporting on variations to work orders
  • Preparing and reviewing submissions and reports concerning organisational activities
  • Collecting and analysing project data and reporting outcomes to internal and external stakeholders

Skill level explanation

This occupation is classified at Skill Level 2 in the Australian OSCA classification system. This indicates that positions typically require:

  • An AQF Associate Degree, Advanced Diploma or Diploma qualification, OR
  • At least three years of relevant experience

In practice, many employers seek candidates with both formal qualifications and demonstrated experience in administration, project coordination, or related fields. The skill level reflects the technical and organisational knowledge needed to manage complex administrative tasks across project lifecycles.

Industry context

Program or Project Administrators work across multiple Australian industries according to ANZSIC classifications. Common employment settings include:

  • Construction services (ANZSIC 7291)
  • Telecommunications services (ANZSIC 4820)
  • Other administrative services (ANZSIC 7299)
  • Employment, recruitment and labour hire services (ANZSIC 7212)

These professionals are found in both public and private sector organisations, often working on government projects, construction developments, IT implementations, or organisational change initiatives. The role's cross-industry applicability makes it a versatile administrative career path in the Australian job market.