OSCA occupation

549133 Debt Collector

Collects consumer, commercial, insurance and other forms of debt for clients, makes arrangements to settle overdue accounts, formalises payment arrangements, and follows up until accounts are fully paid.

Major group: 5 Clerical and Administrative Workers
Unit group: 5491 Other Accounting and Related Clerks
Edition: OSCA 2024
Skill level: Level 4

Should you use OSCA or ANZSCO?

OSCA 2024 is the current Australian occupation classification for storing, organising and reporting occupation information. Use this OSCA record for current Australian statistical and analytical classification work.

Some migration and administrative programs still specify ANZSCO 2022. Check the exact system named by the agency or form rather than replacing the code automatically.

Check the current ABS guidance on OSCA and ANZSCO use

Official ANZSCO correspondence

ANZSCO 599311 Debt Collector Exact correspondence in the ABS table

Role overview

Use this page to confirm the official title, the parent unit group, the task list and the related ANZSIC industry context before using the occupation in classification, reporting or migration-adjacent workflows.

Occupation facts

Skill level: 4
Major group: 5 Clerical and Administrative Workers
Sub-major group: 54 Accounting and Related Clerks
Minor group: 549 Miscellaneous Accounting and Related Clerks
Unit group: 5491 Other Accounting and Related Clerks

Tasks

Liaises with clients, credit staff, accounts receivable departments, process servers, Private Investigators, Barristers, Solicitors, trustees, liquidators and other insolvency professionals to find solutions to payment problems
Identifies, locates and notifies debtors of overdue accounts in writing, by telephone and in person, and arranges for payments to be made
Traces addresses of debtors who have moved
Arranges new repayment plans for debtors having difficulties making existing repayments, including identifying and assisting customers experiencing financial hardship
Refers debtors' disputes to creditors
Issues instructions for the commencement of legal action and enforcement to recover money
Arranges for money and goods collected to be transferred to creditors, and prepares statements of account for creditors
Records amounts collected and notes any further action required, including identifying and reporting suspicious matters under legislation
Maintains accurate and compliant records for overdue accounts under collection, ensuring all relevant debtor information is obtained, verified and updated

Skill level guidance

Skill level helps place the occupation inside the ABS hierarchy. Use it as a classification cue, then check the actual task list and occupational context before making a decision for HR, visa or reporting work.

How to use this occupation page

Start with the official OSCA title and task list. Then confirm the parent unit group and compare the related occupations on this page if the job title is broad, overlapping or used differently across employers.

The ANZSIC links are there to help when the same occupation appears across several industries and you need the business-side classification as well.

Related occupations

Industry context

ANZSIC 7293 Credit Reporting and Debt Collection Services 10 primary activities

Alternative titles

Debt Recovery Officer

Compare before choosing

Compare OSCA 549133 with related occupations

Compare roles in the same OSCA unit group by their official definition, skill level, tasks and recognised alternative titles.

Comparison point	Current code549133 Debt Collector	549131 Betting Clerk	549132 Bookmaker
Official role definition	Collects consumer, commercial, insurance and other forms of debt for clients, makes arrangements to settle overdue accounts, formalises payment arrangements, and follows up until accounts are fully paid.	Records and processes customer bets, payments and payouts for horse and dog racing, and other sports and events.	Determines risk, offers odds, and accepts bets on the outcome of racing and other events.
Skill level	Skill Level 4	Skill Level 5	Skill Level 4
Key tasks	Liaises with clients, credit staff, accounts receivable departments, process servers, Private Investigators, Barristers, Solicitors, trustees, liquidators and other insolvency professionals to find solutions to payment problems Identifies, locates and notifies debtors of overdue accounts in writing, by telephone and in person, and arranges for payments to be made Traces addresses of debtors who have moved Arranges new repayment plans for debtors having difficulties making existing repayments, including identifying and assisting customers experiencing financial hardship	Takes bets, receives payments and pays out on winnings Records and enters bets electronically and in transaction ledgers Issues tickets and prepares summaries of transactions Monitors amounts of money placed on race entrants	Determines risk and sets odds for various racing and other events Accepts bets from customers and records details of each transaction Calculates and pays out winnings to customers Monitors and manages betting activity to ensure compliance with regulations and policies
Alternative titles	Debt Recovery Officer	Not stated	Not stated

Comparison uses occupation definitions, skill levels, tasks and title variants from the ABS OSCA data files.

In this section

Official source

Official source: ABS OSCA 2024 release and correspondence tables
Last reviewed: 2026-04-17

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